At Ideal Indiska Livs, we aim to ensure your satisfaction with every purchase. This policy outlines the terms for returns and refunds.
1. Return Eligibility:
Returns and refunds are accepted only for non-perishable items
Items must be returned within 14 days from the date of purchase
Products must be unused, in original packaging, and in resalable condition
Proof of purchase (receipt or order number) is required
2. Non-Returnable Items:
Perishable goods (e.g., fresh produce, dairy, frozen items)
Opened or used products
Items on clearance or marked as final sale
3. How to Return:
You can return eligible products in-store at our location: Bandhagsplan 4, 12434, Bandhagen Centrum
For online returns, please contact us via [insert contact info] before sending the product back
Return shipping costs (if any) are the customer’s responsibility unless the item was defective or sent in error
4. Refund Processing:
Once the return is approved, refunds will be processed within 5-10 business days
Refunds will be issued to the original payment method
5. Physical Store Stock Note: Please note that we operate a physical store in addition to our online platform. While we strive to keep our inventory updated, some products may sell out in-store before your online order is processed. In such cases, we will notify you promptly and offer a refund or alternative item.
6. Contact: For questions or support regarding returns, reach out via:
Email: hello@indiskalivs.com
Phone/WhatsApp: +46 72 849 4801
We reserve the right to update or modify this policy at any time. Please check this page regularly for changes.
